Helpdesk I (A+ & MS Office)

To achieve A+ certification, participants are required to pass two exams (Core and Operating Systems). Click here for exam updates.

Duration: 96 hours: 8 Weeks (Mon, Wed & Fri) or 12 Weeks (Sat. Only)

Tuition: $2,150

Contents:

  • A+ Certification (Core Hardware and OS) and MS Office
  • Intro to Basic Computing and Concepts
  • Computer Hardware Components and Installation
  • PC Assembling and Disassembling
  • Troubleshooting, Preventive Maintenance and Repairs
  • Printer Installation and Troubleshooting
  • OS Fundamentals, DOS, Windows 95, 98, NT4.0, 2000
  • Network Installation, Configuration and Upgrade
  • MS Excel, MS Word, MS PowerPoint & MS Outlook

Objectives:

This course is designed to equip students with little or no computer experience, who require the skills necessary to master today's dynamic computer support and expanded A+ certification examination. Upon completion of this course, participants will be able to design, build, install, diagnose, repair and upgrade computer hardware. In addition, graduates will be able to function effectively in the office environment with the MS office applications knowledge.

Prerequisite:

Participants should be familiar with basic computing.

Course Outline:

Comprehensive outlines covering the objectives of the course will be provided to all students in a structured and easy to follow layout. This will enable students to add their own notes as they progress and be used for future reference.

Certification Testing Centers:

For information about MCSE, Network+, I-net and A+ certification testing centers, please click: Prometric Testing Center.

Register for course by phone or in person. Please call (703) 718-2822 or email: training@ggc-inc.com.


Other GGC Courses

Intro to Basic Computing
Oracle Application/DBA
A+ Certification
Helpdesk I (A+ & MS-Office)
Helpdesk II (A+ & Network+)
Cisco CCNA
Cisco CCNP
MCSE
Web Design (CIW)
MCSE 2000 Upgrade
Network+
Microsoft Office Suite
Microsoft Access
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
CISSP-IS Security


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