Banking


Situation:

Slow and inadequate responses
to customer inquiries and orders.

 


Objectives: Develop a user-friendly system with a  comprehensive on-line help feature to expedite the processing of customer orders.
Environment: Indent Processing, Quotation and Purchase Order Processing. Unix, Oracle version 8.0., C++, Visual Basics, PowerBuilder.
Solution: Developed a GUI system, with a user-friendly and comprehensive on line help feature.
Summary: Successfully implemented a new and more efficient system, allowing customers to process inquiries and orders with rapid ease. Additionally conducted training sessions to help bank employees maneuver the new GUI interface.
   

 

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